Connor Gilliland

Education

Jon M. Huntsman School of Business, Utah State University, Logan, UT GPA 3.7

Owns PC sales forecasting, CRM (Client Relationship Management) tool and segment sales rosters Responsible for Sales Coverage, Quota, and Compensation Plan design and deployment
Oversees US account coverage and sales rep assignments
Conducts and summarizes complex data and business analyses to develop business plans
Constructs reporting and analytic financial models, utilizing data from a variety of sources, with minimal direction
Defines the metrics required to measure business performance, and compares actual data to forecasted values.
Executes market research projects, gathers intelligence on current industry and competitors, customer/partner trends, and summarizes research findings tailored to evolving business needs.
Works with cross-functional teams to facilitate the data collection and performance measurement process, and escalates issues as necessary.
Makes contributions to research and analyses on priority projects within established guidelines
Ad-hoc business reporting, modeling, and special projects

Overhaul and deep clean the rental bike fleet
Help fit and educated potential renters about basic bike care
Source new bikes to add to the rental fleet
Work with third party vendors and distributors to find parts.
Create a curriculum to train other employees in the shop on how to perform tune-ups and other maintenance.

Assist department in providing customer services and promoting an inclusive environment.
Train and lean current trends and emerging technologies in a variety of departments, including action sports, footwear and clothing.
Help customers by picking packing and shipping out orders made online.
Assemble repair and tune bikes and enter them into REI’s database.

Developed and lead a cross organizational team to create a report on a core business process that is instrumental in tracking process for multiple objectives in the HP’s Five-Year Plan.

A committee that follows the principles of lean to add value to our customers, while eliminating the seven wastes though techniques like, push inventories and A3 plans.

Helped organize certifications and pay travel expenses for speakers who would come to campus and share insight on how to achieve operational excellence, and continuous improvement.